EGE Internship EGE Internship on Tuesday, January 30, 2018
US Department of Veterans Affairs
US Department of Veterans Affairs
Amarillo, TX
Student Trainee (Pathways Internship) - US Department of Veterans Affairs


You must be willing to relocate. 
The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. 

This position is located in Human Resources Management Services at the Amarillo VA Health Care System. The primary purpose of this position is to receive on-the-job-training designed to orient and expose you to some concepts, principals, practices, reference material, and regulations that are fundamental to the successful completion of the program of position. The incumbent will perform clerical work requiring knowledge of civilian human resources terminology, requirements, and procedures to process documents, prepare recurring reports, maintain records, and provide miscellaneous clerical and office automation support. 
Duties include, but are not limited to:

  • Receives and screens incoming phone calls, answers questions, takes/relays messages, as needed, or routes/refers callers to appropriate contacts within the service.
  • Screens and routes confidential documents such as arrest reports, employee grievances, disciplinary actions, etc. to appropriate specialist, and receives incoming mail and routes individual pieces to appropriate individuals/locations.
  • May shadow the HR Specialists and works closely with the Chief and Assistant Chief of Human Resources Management Service in learning the various functions within the Service.
  • Performs developmental assignments in one or several personnel functions such as staffing, special recruitment, position classification, employee relations, and technical services and employee development.
  • Complies and summarize data in accordance with VA procedures. Processes routine personnel actions, maintains and updates various files such as Official Personnel Folders, organization files, and Merit Promotion packages. Checks SF52s and SF50s and other standard forms for accuracy and completeness. Distributes correspondence and/or Standard Form 50s to the proper individuals.
  • Provides basic information and support regarding standard processing procedures and requirements related to the different functions in human resources.
  • Update organizational information such as mission and function statements, organizational charts and manuals, etc. Complies data, and prepares and assembles various classification program reports and studies.
  • Provides Merit Promotion support services with assistance from Human Resources Specialist.
  • Establishes and follows up on suspense actions such as probationary and trial periods, WIGIs, career tenure, etc.
  • Provides basic information regarding standard processing procedures and requirements related to the Staffing program. Responds to routine inquiries on procedures for filing applications for merit promotion vacancies, reinstatement, transfer to another agency, filing for vacancies at other activities, etc., concerning timeliness, documentation, and signature requirements.
  • As a trainee provides assistance in establishment and/or maintenance of staffing program files such as re-employment priority list, crediting plane, merit promotion case files, etc. Assist Human Resources Specialist in establishing and maintaining applicant supply files.
  • Receives telephone inquiries and provides proper information or directing the call to the proper person or area. Coordinates with other offices such as services organizations, Payroll Office, and Office of Personnel Management in receiving information and ensuring the accuracy of the data.
  • Utilizes word processing equipment and computer software to complete assignments. ensures that others are made aware of change/updates in Vista.
  • Performs other related duties as assigned.


Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. 

Work schedule: Monday- Friday 8:00 a.m to 4:30 p.m. 
Position Description Title/PD#: Student Trainee/504-2057-0 
Financial Disclosure Report: Not required

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/08/2018. 

The Veterans Administration Pathways Internship Program is designed to provide students currently enrolled in a wide variety of educational institutions, from high school graduate level, with opportunities to work and get paid while exploring federal careers through a job with the Amarillo VA Health Care System. 

Note: Applicants with 10-point Veterans' Preference who submit a complete application after a Cut-Off date but before the List of Eligibles is issued, will be considered and referred on that certificate, if qualified. 

Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled. 

You may qualify based on education and/or experience as described below: 

To qualify for a Pathways Internship at the GS-04, students must have completed two full academic years of post-high school study, or have an associate's degree. Two full academic years is the number of credit hours determined by the college, university, or school to represent two years of full-time study. 

NOTE: A copy of your transcripts and proof of enrollment MUST be submitted at the time of application. You may be required to submit additional copies of transcripts prior to your appointment. 

This is a student internship opportunity. Your transcripts are a required part of your application.

Students are required to remain in good academic standing which is defined as initially possessing a grade point average (GPA) of 2.50 or higher and maintaining it while employed in the Pathways Internship Program. 

Students are required to stay enrolled at least half-time per semester to continue participation in the Pathways Internship Program and provide vertification (transcripts) of successful completion of course every semester. 

Complete at least 640 hours of work experience acquired through the Internship Program; 

Complete their degree or certificate requirements. 

Meet the Office of Personnel Management's qualification standard, including any applicable positive education requirement and/or selective placement factors and any other designated special qualification requirements and conditions of employment (e.g. medical standards) appropriate for the specific competitive service position to which the Intern will be converted; 

Successfully complete all the requirements of the Intership Program as defined in the agency-participant agreement; and, 

Perform their job successfully as documented through performance evaluations and/or completion of an Individual Development Plan (IDP) 

Pathways Internship Program Participant Agreement must be signed upon appointment.

Multiple positions may be filled from this announcement. 
You will be rated on the following Competencies for this position:

  • Knowledge of clerical skills
  • Skill in using automated computer systems
  • Ability to analyze
  • Ability to communicate effectively
  • Ability to understand and provide basic program information

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. 

NoteA full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Requirements: The work is sedentary. 

Selected applicants will be required to complete an online onboarding process.

Resume: You are highly encouraged to use USA Jobs Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number. 

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • Transcript

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.

  • Cover Letter
  • DD-214
  • Other
  • Other Veterans Document
  • Resume
  • SF-15
  • SF-50
  • Transcript


Student Trainee (Pathways Internship)