EGE Internship EGE Internship on Monday, February 5, 2018
Dassault Systemes
Dassault Systemes
EGE Internship
Technical Customer Support Internship - Dassault Systemes

Imagine New Horizons…

As a Technical Support Intern, you will be involved in a wide range of support and training activities. You will interact with different groups on projects related to software testing, quality control, eLearning, training, and technical support. You will have the opportunity to become proficient in SOLIDWORKS, with the opportunity of earning either a Certified SOLIDWORKS Professional certification or Certified SOLIDWORKS Expert certification.

 

This is a full time, 40 hours per week, paid internship, based in the Dassault Systèmes office, located at 6320 Canoga Avenue, Trillium East Tower Building, Woodland Hills, CA 91367-2526 |

Do you have dreams? Do you enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world.

 

Shape your career with3DS! #WeAre3DS

 

What will your role be?

Maintaining the Knowledge base (KB) by reviewing written works and the electronic filing

Mining, analyzing, and reporting on the Annual Customer Survey and participating in call-backs to customers and Value Added Resellers (VARs)

Testing software across the SOLIDWORKS product line

Conducting eLearning quality control and project management

Attending training courses, acquiring proficiency in SOLIDWORKS software

Learning how to professionally interact with our technical customers

Learning how to write an instructional email to a technical customer

 

Your Challenges ahead

Learn and demonstrate competency in software testing, quality control, eLearning, training, and technical support.


Your key success factors

Actively enrolled in a Bachelor’s Degree or Master’s, degree program for the duration of the internship

Minimum cumulative GPA 3.0 Works onsite in the Woodland Hills office

Exhibits strong organizational skills and detail orientation

Proficient in Microsoft Office products - Word, Excel, PowerPoint and Outlook

Fluent in English, both orally and in writing

Possesses well developed interpersonal skills.

 APPLY HERE

Technical Customer Support Internship
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